Your privacy is important to me and is treated with respect. Susanna Greening Designs is run by Susanna Carr as a sole trader. This privacy policy explains how I use any personal information I collect about you when you use Susanna Greening Designs. Please contact me if you have any questions regarding the data I hold on you.

I may update this privacy policy from time to time without notice. Please check this page occasionally to ensure you are happy with any changes.

WHAT INFORMATION DO I COLLECT?

I collect any information provided by you, such as your name and email address when you use the contact form or email me directly. I only use the information you provide to deal with your request and all the information collected using these forms is held securely.

I may collect your IP address and information regarding your location and pages visited. This data is collected and stored in Google Analytics.

HOW LONG DO I KEEP YOUR DATA?

I will only keep your personal data as long as it takes to complete your request to satisfaction.

I am however required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years, after which time it will be destroyed.

Under no circumstances do I ever sell your data to a third party.

OTHER WEBSITES

My website may contain links to other websites. Once you have used these links to leave my site, you should note that I do not have any control over these websites. Please take your time to read their own privacy policies as I cannot be responsible for your privacy once you have left my site.

USE OF COOKIES

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

I may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

I will use the session cookies to keep track of you whilst you navigate the website and to prevent fraud and increase website security. I will use the persistent cookies to enable my website to recognise you when you visit and keep track of your preferences in relation to your use of my website.

I use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to my website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

In most Internet browsers, you can change your settings so that you will be warned each time a cookie is being sent, or so that cookies will be turned off.

YOUR RIGHTS

If at any point you believe the information I hold on you is incorrect you can request to see this information and have it corrected or deleted.

If you wish to raise a complaint on how your personal data has been handled, please contact me directly and I will investigate the matter.

If you are not satisfied with my response or believe I am processing your personal data not in accordance with the law, you can complain to the Information Commissioner’s Office (ICO).

CONTACTING ME

Address: 103 Smedley Street, Matlock Derbyshire DE4 3JG

Email: susanna@susannagreening.com